RP
Rocco P

1 reviews | Active since Jul 2011

19 Sept 2016, 14:12

FNB - the most useless bank I've ever dealt with

<p>Doing anything with FNB gives me a headache. This time I cannot change my daily payment limit. So I cannot pay for my doctors visit. Another glitch on their website. Cannot rely on their system to work when you need it. Time to change banks.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Sept 2016, 15:35
Official

Good Day Mr Du Plessis,

Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)