YvdM
Yolandie van der Merwe

1 reviews | Active since Jul 2018

19 Aug 2019, 06:27

FNB THE HEARTLESS BANK!

Since 2010/05/21 I made eft payments to Groenewald Lubbe for my husband's credit card (Their reference is: DC6699 and they have it as client ***.The total amount of payments made to them since 2010 amounts to R20922.23. The opening balance of this credit card was R26159.35. I made further payments directly to FNB CARD LEGAL in the amount of R9900.00 since 26/02/2015. So in total we have paid an amount of R30822.23 on this credit card. I realise that it may have accumulated interest but I think that you can put this account to rest with you and with GL. I recently asked GL to liaise with FNB to write off this debt as they have received the money that was outstanding. My husband was retrenched last year in June, had a heart attack in July and was diagnosed with stage 4 heart failure in March, He is now a complete invalid with no hope of recovery. I got the message from GL that FNB have instructed them to continue with collection, I have never dealt with such a heartless ban****!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Aug 2019, 14:28
Official
Good Day Yolandie van der Merwe
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: *** 

Regards, Hello Peter Team Tel number: ***