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abbief A

1 reviews | Active since Jan 2017

13 Mar 2017, 12:50

FNB - The great pretenders

<p>FNB market themselves as the bank that is willing to help where ever possible... This could not be further from the truth. </p> <p> </p> <p>I have recently run into some financial troubles and i would like to take all my debt and just consolidate it into one loan - I do not want to create more debt, I want to take all my payments and combine them into one, thus saving me money and allowing me to have extra money available. </p> <p> </p> <p>I currently have a wrongful mark of bad payment against my name from MTN - I explained this and explained that I can send all supporting documents, but still I was turned down. </p> <p> </p> <p>I feel foolish to have bought into FNB's lies, hoping they would help me. They will help you get into debt - And then they watch you drown when you wan to consolidate everything. So much for individual customer service! </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Mar 2017, 13:36
Official

Good day Ms. abbigail-kiki-fadell

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***