JR
Justin R

1 reviews | Active since Oct 2013

27 Aug 2025, 11:00

FNB The Glen

FNB the Glen has to have the worst service for one of the larger stores still available to visit.

RB from the Glen Branch responds on hello Peter to complaints logged, informs you to email him and then never replies or sorts out the issue.

Just to make himself and the Bank look like they have responded and attended to the query.

The home affairs section has no one controlling them, two employees with a ton of bookings With a 4 hour wait to renew an ID is ridiculous.

Not one friendly staff member makes this a very unpleasant Experience. Where is the bank manager checking ?

Where is RB looking after service ???

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Replies (1)
JR
Justin R's update27 Aug 2025, 12:02
Reviewer Update
Similar response as the last time I logged a complaint and nothing was done.

All talk and no action. !