FNB The **********

FNB is by far the worst bank to bank with. I have been a victim of ***** and I now have to be responsible for their incompetence. My ***** claim has just been rejected and the reasoning behind it is that I was negligent. As a consumer, and a previous ***** victim (with FNB) I set precautionary measures in place to ensure that if I were to be affected again, the damage would be minimal. To my surprise, these ********** managed to over-ride all my limits, the fact that my card was cancelled before the incident AND my daily withdrawal limit.

I am extremely disappointed with the service I received from FNB and I am closing my account with immediate effect. I am also going to tell everyone who will listen about how terrible this bank is. You people are satisfied with having someone lose their hard earned money because your internal processes have failed. I am convinced it was an inside job - every last one of you lack integrity and have NO sense of customer service.

Signed, A new Standard bank customer