1 reviews | Active since Feb 2017
FNB the big bank of lies
Am really unhappy being with FNB when i move from nedback to FNb promise me the world ,i will am paying every month R390 for a private banker that s never there when you need him all the money i wasted call this guy on airtime , I had a ATM dispute its going on now for 3 week and up tell now FNB dont wanna give me my money back ,I send myself a ewallet and the money didn't come out of the ATM ,i spend about R600 on airtime calling fnb over and over wow today i stayed on a call for a 1 hour with kshishiwa Matunba that works for fnb ewallet ,she was looking for a call center team leader but the was know on the floor to help her ,but fnb state there consultants is working under supervision wow what a lie , R200 more i spend today on airtime and there no one to help the poor consultant that s doing her best to do her job ,i want my money back and my airtime money today . and the money i spend on a private bank that phone just rings ,
Good day Wesley Bronkhorst,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Private Clients and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Wesley Bronkhorst,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Private Clients and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)