tT
trisa T

1 reviews | Active since Oct 2016

16 Mar 2019, 17:04

FNB, the bank where you can't cancel a credit card.

What else do I have to do to have a credit card closed? I've been to the branch in Herm**** twice, filled out endless forms (Leeroy served us both times), waited for hours to be served. I've asked twice via your Contact form on online banking, I've messaged you on Twitter. I did not get even an acknowledgement of my requests, not once. PLEASE CANCEL MY CREDIT CARD IMMEDIATELY

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Mar 2019, 13:17
Official
Good Day Trisa Hugo
  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, 
Hello Peter Team  
Tel number: ***