CP
Charlton P
1 reviews | Active since Aug 2016
03 Feb 2020, 13:35
FNB, the bank that teaches you how bad horrible customer service can be.
Complaint no11. FNB you realy showing me how you can use me as your personal roll of toilet paper hey. No one even tried to fix the error that was made by Yonela, nor did anyone bother to e-mail or call me.
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
03 Feb 2020, 15:25Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
FNB (First National Bank)'s reply03 Feb 2020, 15:25
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
CP
Charlton P's updateReviewer Update
04 Feb 2020, 08:56Hi. I was in a meeting when you tried to call. I tried to call back on the number I was provided with ***. I also responded to the e-mail that you please call me back this morning before 10h00. Seems this is yet another way of FNB wiping their asses on me.
CP
Charlton P's update04 Feb 2020, 08:56
Reviewer Update
Hi. I was in a meeting when you tried to call. I tried to call back on the number I was provided with ***. I also responded to the e-mail that you please call me back this morning before 10h00. Seems this is yet another way of FNB wiping their asses on me.