FNB - The bank that LIES to their clients to get their money. UN-ETHICAL

So, when i joined FNB i was promised many things by the consultant, and it has been proven to me over the years that FNB will lie to their clients in order to get more money(monthly premium) out of them. Let me explain.

1st. when i upgraded my gold account to private clients account i was told (and i quote) that i will get airtime just because i bank with FNB. -- After several months i started to ask why i do not receive any airtime. I logged a call (could not get a business manager to contact me) and was told that i will only get this airtime if R30 000 goes into my account on a monthly basis. RESULT- FNB consultants will do anything to upgrade you, so that you can pay a higher monthly fee and then do not deliver on their promise.

2nd. I was also told (and i quote) that i will have access to the slow lounge at the airports. -- Again this is a lie. i only found out recently that i can get free access if i were on a certain E-Bucks level. Not once were this told to me.

So i investigated both scenarios.

This was originally so, but FNB conveniently changed the Terms and conditions without telling their clients. But still i pay the higher bank premium for this.

FNB - TAKE NOTE!. 1. Im going to close my business accounts and my private accounts. 2. i will be taking this to the bank ombudsman.

This is un-ethical behavior from you.