FNB the bank that has no clue

The run around and treatment I have received at the hands of FNB is shocking !

I HAVE SPENT MONTHS OF MY TIME AND ENERGY AND DUE TO FNB’S SHEER INCOMPETENCE AND REFUSAL TO MAINTAIN THE SLIGHTEST SENSE OF CUSTOMER SERVICE I AM STILL NOWHERE !

I have a cheque account with FNB, it's a cross I am tired of bearing.

In September 2019 I gave a written instruction to a company called Station Finance to stop debiting my account. I gave this instruction again in writing in Dec 2019. They ignored both instructions and are still to this day debiting my account !!!

I have tried 17 times to get assistance from FNB and one hand has no idea what the other one is doing. I have been told that I must report it to *****, ***** have told me it’s a debit order and I must have it reversed Premier Banking referred me to Gold Banking who referred back to Premier Banking. I have been told to go back to the company and if they don’t stop it too bad. I have been told it’s a card charge, a debit order, a scheduled payment. Make up your minds !!! I was sent a form to fill in and send back only for the address on the form to send me back an email saying that service is no longer available. Do they actually hire staff with a brain cell or do they all share one !!!

In the meantime on and on this goes and I keep getting money ****** from my account.

What on God’s good green earth do they actually need me to do to get a correct response from them ?????