FNB - The bank of nothing ever changes for the better.

If I could I would give FNB minus 5 stars for the pathetic banking experiences I have endured. I tried on the 5th of April to buy airtime online, didn't work. I went to an ATM, still didn't work. So I went into a branch, the unfriendly and unhelpful customer "service" lady told me my account has been FROZEN due to a suspected ***** case. Not a single person from FNB even bothered to pick up the phone to call me and notify me of the "suspected *****". Disgusting to say the least. No further details, no help nor assistance and even when calling the FNB ***** helpline not one of those muppets on the other end of the line can offer any clarity. This is my primary business account, my money is now being held by FNB and I'm havinng to scramble all over the place asking clients to pay me into another account not with FNB.

I am so angry. When FNB does eventually decide to unfreeze my account and money I will be leaving to another bank.