FNB- Thanks for reminding me of why I left South Africa in the First Place.

First National Bank have the worst customer service and remind me of why I left South Africa in the first place.

I am trying to reactivate a recently dormant bank account. I was advised that it would take 24 hours maybe a little longer with COVID 19. 6 working days later I received a response from a gentleman by the name of Boitumelo giving me instructions on how to generate a bank confirmation letter. I mean really.....

This is an urgent matter and I am still waiting. Phoning and emailing FNB has cured my home sickness and if the exchange rate wasn't as poor between the rand and Candian Dollar I would pull everything out of that country I am ashamed to call home.