FK
Farheen K

1 reviews | Active since Jan 2020

30 Apr 2021, 22:54

FNB! Thanks for making life difficult!!!!

FNB has recently changed the format of their business bank statement. This is something that the client pays a monthly fee for. No survey was done , no input asked for. The new format does not offer summaries of funds received or funds used , which now means that I have to sift through at least 100 transactions and manually calculate at least 60 to sum up the funds received for the month !!!! It adds at least an hour to my month end now. I have tried contacting them and lodging a complaint. An apology for the inconvenience means nothing when my time is being wasted monthly AND Im paying for it! Why change something that works ? Also , no where on the online profile can you get this information. So its back to good old calculator ... like we back in the 80’s

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