FNB TERRIBLE SERVICE

I logged a complaint with FNB on 2 July 2021 at 9:44. I was advised I would be contacted within 24-48 working hours, Ref ***.

Today is 8 July, no one has contacted me. I call customer service, they escalate to managers and team leaders but my query is not attended to.

This is terrible and pathetic.

Fnb is seriously becoming one of the worst banks ever.

I need assistance with my reversal request asap.