SA
Soomaya A

1 reviews | Active since Mar 2013

05 Sept 2018, 16:27

FNB terrible service

I signed up telephonically for a business account on Monday and was told that FNB will call me to verify. I am still awaiting a call from them and I need to use my business account urgently. Every time I call them I have to wait so long that all my airtime got finished thrice. Such terrible service for a new account. I should have rather opened a business account with another bank.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Sept 2018, 09:49
Official

Good day Soomaya,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

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