FNB terrible service

<p>I opened up an FNB account, waited for CCD to deliver the card after making appropriate arrangements but was severely disappointed as I was never contacted again. weeks later I called in an attempt to make arrangements for my card to be dropped off but once again no response. 2 weeks past until I called again and was put in contact with the rudest call center agent I have ever come across. This woman did not even give me her name let alone a reference number, after expressing my concern and disappointment in the service I was receiving this lady put me on hold for 30 mins. after growing impatient, i cut the call and tried to make contact again but was unable to get in contact with the relevant parties. I am extremely disappointed in this service and will rather stick to my current bank then move over to FNB </p>