FNB terrible customer service

I find it very disappointing that after 3 emails and continued calls I am still without a response.

I really think you should change your slogan to “How can we NOT HELP YOU”. My Husband and I, both FNB clients have recently had payments from Netflix and Spotify rejected by FNB. Cards are valid and have funds We have not changed anything on our profiles. We have used those accounts for over a year to pay for Netflix and Spotify, now these payments are being rejected. I have tried calling but as always the customer service is below par and I have lost my patience.