1 reviews | Active since Aug 2016
FNB terrible customer Care
<p>I have been holding the line for over an hour to sort out an arrears note on my account that has been placed on my account faulty. I am tired of the lack of service! This is not my fault and yet I am paying the price in my time, wasting my employers time and my money (cellphone charges) This is ridiculous! Wake up and provide a service.</p>
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 999139
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 999139
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
I have been holding for the last 30min again to speak to someone in the FNB loans department. My salary only pays in on the 25th, but my account gets debitted on the 23rd. I need to speak to someone to change this but again shocking customer care....been holding for ages.
Can someone please show them how to pick up a phone!! I am so fed up!
I have been holding for the last 30min again to speak to someone in the FNB loans department. My salary only pays in on the 25th, but my account gets debitted on the 23rd. I need to speak to someone to change this but again shocking customer care....been holding for ages.
Can someone please show them how to pick up a phone!! I am so fed up!