FNB Terminates Debt Review during Lockdown and National State of Disaster

Dear FNB

I see that I am not alone in this situation. I have a credit card with you that is under debt review and I too receieved an sms from Hammond Pole Attorneys.

I understand you have the right to terminate an account from debt review if a payment is missed, however, how do you proceed with this type of action during a pandemic and when the president put the country into a State of national Disaster and a strict lockdown that saw myself and many other who want to pay their debts placed into some form of retrenchment?

I have since been able to earn an income again and immediately re-instated my debt review payments and you have been paid. Surely instead of just going this very harsh route after this was communicated to you, we could have just made an arrangement to catch up the two missed payments.

These are bully tactics that is disgraceful. Please take it into consideration that being in debt review is not a shameful situation, but rather some that is done to ensure all creditors get paid during tough times. The way FNB has handled this situation is however shameful

Regards Louis Cronje