JB
Jeanette B

1 reviews | Active since Jun 2019

23 Sept 2019, 13:30

FNB temporary loan conditions

I would like to know how the temporary loan application works. On the 20th September 2019 I went to my branch in diepkloof square to enquire about the temporary loan if its possible to set a date on when they should repay the loan.

The consultant told me about one month payable loan and an overdraft which I don't qualify for& I don't want them. My temporary loan option has been closed due to me enquiring about it but for the past 5 months it was there & I was paying it before the 31 days I'm given. On the 20th my temp loan option was available just after enquiring its closed

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Sept 2019, 14:18
Official
Good day Jeanette Buthelezi, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***.

Regards,
Hello Peter Complaints Team

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