SD
Spumzile D
1 reviews | Active since Oct 2021
28 Mar 2024, 14:10
FNB TEMPORARY LOAN
Never ever, ever take or agree to that offer of FNB TEMPORARY LOAN offer, that thing is a trap! I am sitting here feeling helpless and defeated. I have tried everything, phone calls, emails, FNB website complaints, app chat, branch visits to get myself the letter with outstanding balance, I have been requesting a lousy settlement letter and the whole FNB staff support could not help.me. What kind of a credit provider does that! Why offer the damn thing if you cannot help us when we need support to settle. It looks like FNB enjoys dragging the loan with bits and peaces of payment. You ask.me. My experience with FNB has left.a.sour taste in my month, very, very disappointed!
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Replies (1)SD
Spumzile D's updateReviewer Update
02 Apr 2024, 13:41It is now day 6 since I posted, I haven't received any help.from.FNB except for their immediate auto generated reply:
Dear Valued Customer
Your High Priority Complaint Reference Number ***NF been assigned to a Service Resolution Advisor in Customer Resolution Centre.
An investigation into your matter will now be initiated and we will be in-touch with you shortly.
Dear Valued Customer
Your High Priority Complaint Reference Number ***NF been assigned to a Service Resolution Advisor in Customer Resolution Centre.
An investigation into your matter will now be initiated and we will be in-touch with you shortly.
SD
Spumzile D's update02 Apr 2024, 13:41
Reviewer Update
It is now day 6 since I posted, I haven't received any help.from.FNB except for their immediate auto generated reply:
Dear Valued Customer
Your High Priority Complaint Reference Number ***NF been assigned to a Service Resolution Advisor in Customer Resolution Centre.
An investigation into your matter will now be initiated and we will be in-touch with you shortly.
Dear Valued Customer
Your High Priority Complaint Reference Number ***NF been assigned to a Service Resolution Advisor in Customer Resolution Centre.
An investigation into your matter will now be initiated and we will be in-touch with you shortly.
