DA
Dee A

1 reviews | Active since Mar 2018

29 Mar 2018, 08:40

FNB Temp Loans

Ive got a temp loan with FNB. They took all my money from my account. My work paid it in my account for travelling and Ive got an 8 month old baby that need milk and food. I was not aware they will take it as soon as money comes into my bank account. I thought they give you at least 30 days before they take their money. Im in a mess now. FNB please help. I spoke to the call center and they was not helpful but they gave me a reference number: ********** . Please FNB help me with this issue!!!! If this is not revers then I cant travel and attend my meetings or buy any milk and food for my child and pay the day care

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Mar 2018, 09:51
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

FNB (First National Bank)
FNB (First National Bank)'s reply29 Mar 2018, 09:53
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***