1 reviews | Active since Jan 2019
FNB Temp Loan is ****!
I took an FNB Temp Loan on the 03 Jan 2020 of R2500, I then transferred the funds into my savings pocket to avoid misusing the money. Yesterday (13 Jan 2020) I transferred funds into my Gold Cheque account to have access to the money, to my surprise I got a debit order of R1759.33 on the morning of the 14 Jan 2020, which is not even the full repayment of the Temp loan.
I called FNB, the lady I spoke to says that the transfer reflects as deposit into my account, and any amount that is deposited in to my account will/may be used as repayment of the Temp Loan, which brings a lot of questions because there has been several transfers and no money was taken towards the loan, so why now? and why was only R1759.33 deducted and not the rest of the money in my account.
I am very disappointed on how payments are done, because I am only getting paid on the 25 Jan 2020, How do I pour petrol, how do I survive the rest of the month.
This is what leads South Africans to loan sharks because their money gets taken when they do not expect it. The nerve of the lady I spoke to to suggest that she would have offered me to take another Temp Loan, the only problem was that the active one still needs to be paid in full!!! Wow! cheers to reckless lending FNB.
And all I could get from the call was that "there was nothing they could do, because they repayment are system generated and its on the terms and conditions that any amount that comes into my account can pay for the loan"
Why did they pay from the other deposits I that came into my account? why now? why that amount. I am puzzled and doubt I will get any answers. Does FNB suggest I go borrow more money and sink into debt when they could have taken payment on my pay day which they use, ask and require during the Temp loan application?
I will am not happy with how the Temp Loan system works. It is very poor and not consumer friendly. I have been a very loyal client to FNB and even referred my friends to move to FNB. I never thought one day I would write a negative review about such a trusted bank!
The processes were explained to me properly, and I really appreciate their swift response and the resolution which was beneficial to me and them.
FNB really does take its clients serious, and for this I respect them as a trusted bank.
Once again, thank you FNB for taking my matter serious and putting me as your client first.
I may have not noted the names of all the individuals who were involved in my case, and contacted me, but I really appreciate them, they provided me with the greatest Service thus far!
Keep it up Team. :)
The processes were explained to me properly, and I really appreciate their swift response and the resolution which was beneficial to me and them.
FNB really does take its clients serious, and for this I respect them as a trusted bank.
Once again, thank you FNB for taking my matter serious and putting me as your client first.
I may have not noted the names of all the individuals who were involved in my case, and contacted me, but I really appreciate them, they provided me with the greatest Service thus far!
Keep it up Team. :)