AJvV
Andre Jansen van Vuuren

1 reviews | Active since Apr 2018

07 Apr 2018, 16:42

FNB Temp loan error

I recently wanted to make use of the temp loan option on my banking app and I used half the amount that I was pre approved for, but every time I tried to make the loan, an error comes up on the phone saying - System currently unavailable and after no luck I tried the ATM - the system just kicks me out at the very last steps. I've quite a few times throughout the week.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Apr 2018, 09:32
Official

Hello Andre Jansen van Vuuren,

We are sorry that your experience prompted you to contact us with a complaint.

We apologise for the inconvenience and frustration this has caused you.

Please refer to the e-mail sent to you to enable us to investigate this matter.

Regards,

Hello Peter Complaints Team

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