1 reviews | Active since May 2015
FNB Temp Loan a ****
<p>I would recommend to anyone FNB Clients NOT to EVER accept FNB's Templ Loan offer valid for 31-days. They fool you in to agreeing with their hidden terms and conditions and then charge ludicrous fees.</p> <p>I took on a Temp Loan for the amount of R5,000 on the 18th of November and on top of that a R625 "Initiation or Service Fee" is charged for this period of 31-days. This is understandable and I accepted the offer. Only to be debited for the full amount of R5,625 two days later on the 21st of November because other money was deposited in to my account. So essentially, I borrowed R5,000 from FNB and they simply took it back two days later. FNB therefor made R625 in just two days????? Now Imagine if they do this to only a few thousands of their customers how many Millions of Service and Initian Fees are made by them?? This is simply ridicoulous and as a FNB Private Client already being hundreds of Rands in sky-high Bank Fees on a monthly basis, I get ******* in to paying even more. I disputed this with my Private Banker but was simply told there is no way i will be refunded the R625. I WILL be closing my accounts with FNB very soon!! I'm sure one of the other Major Banks will welcome me as one of their Private Clients. Good Bye FNB!</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Hi Daffnie. What boggles my mind is that FNB is willing to give up my +/- R6,000 in annual banking fees for the sake of R625 that was taken from me within 2-days. Not even to mention the interest that is made by FNB off my Monthly/Annual Salary?? This simply does not make sense.
Hi Daffnie. What boggles my mind is that FNB is willing to give up my +/- R6,000 in annual banking fees for the sake of R625 that was taken from me within 2-days. Not even to mention the interest that is made by FNB off my Monthly/Annual Salary?? This simply does not make sense.
