RP
Ramiro P
1 reviews | Active since Aug 2012
19 Jul 2019, 12:39
FNB Tellers are Never Availble long waiting times Useless service
FNB ask how can they help us ?? We tell them and weeks and months go bye and NOTHING changes. FNB are the most useless derive at the Tellers. Never have enough staff. Always one person on duty ONLY. FNB manager says he can’t do anything as it’s a head office issue they do not want to emplo more staff. FNB are closing the tellers at other branches so where are those staff.
You can do nothing to help so stop your false advertising. FNB Woodlands and The Grove you all useless.
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
19 Jul 2019, 13:10Good day Ramiro,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply19 Jul 2019, 13:10
Official
Good day Ramiro,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
***
