FNB TELLER **** TO ME

The bank teller who assisted me yesterday sort of ****med me. I was at KwaMnyandu Shopping Center to open a new bank account. The teller advised me that I was forced to take out insurance of R55.00 a month, otherwise, they could not assist me with a new account, she said its a new procedure. I agreed because I wanted to draw some funds from my PayPal account.

She went on to issue me with a new sim card which she said was for R35.00 and advised that it was not on contract and that I have 24 business hours to call the call center and asked them to change the sim card to prepaid and if I don't do that, I will be paying R35 for the sim card that comes with 500MB which I don't need and R55.00 insurance that I was forced to take.

I feel very disappointed by FNB, I really trusted doing business with you.