JB
Johan B
1 reviews | Active since May 2009
22 Jan 2020, 10:10
FNB telephone system useless
You have no idea what you are doing with your telephone networks. After almost 20 minutes, and having to listen to your computerized voice, getting transferred to the wrong departments, having to enter my ID several times, I was still not where I needed to be. Now YOU can contact ME to get this nonsense sorted.
Thanx.
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Replies (1)
FNB (First National Bank)'s replyOfficial
22 Jan 2020, 12:43Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***FRegards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***FRegards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply22 Jan 2020, 12:43
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***FRegards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***FRegards
Hello Peter Complaints Team
***