LB
Leonard B
1 reviews | Active since Mar 2012
05 Jan 2019, 13:31
FNB TEAM OF BANKERS Service
I’ve spent more than 3 hours on the FNB app chat trying to get assistance, all to no avail.
Thank you so very much FNB after all that, you tell me there is no issue and dump me back to no 61 in the que and I still have no OTP
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Replies (2)LB
Leonard B's updateReviewer Update
05 Jan 2019, 13:32It’s actually bad that one is forced to head to hellopeter to try and get any service at all.
LB
Leonard B's update05 Jan 2019, 13:32
Reviewer Update
It’s actually bad that one is forced to head to hellopeter to try and get any service at all.
FNB (First National Bank)'s replyOfficial
07 Jan 2019, 15:30Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply07 Jan 2019, 15:30
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)