tT
tyleradammcdonald T
1 reviews | Active since Sept 2012
05 Feb 2020, 20:10
FNB taking more than what is owed #*****ing
FNB credit card division debited me more than what I signed up for through thier partnership with Apple istore
When my statement arrived I made them fully aware of thier mistake they then advised they had corrected I then got STILL GOT debited the INCORRECT AMOUNT FNB you have taken more than what is owed more than what is stipulated through the agreement I signed as advertised by yourselves and istore This despite my bringing to your attention and further more you **** saying it was corrected YOU HAVE EFFECTIVELY ****** FROM ME I WANT THIS ADDRESSED IMMEDIATELY
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
06 Feb 2020, 10:53Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
FNB (First National Bank)'s reply06 Feb 2020, 10:53
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***