TV
Tanya V

1 reviews | Active since Jul 2016

09 May 2016, 06:13

FNB Taking more money

<p>So this continues ..... FNB now took R750.00 + R290 + another R290.00. &nbsp;My salary was paid in but still they continue to debit.</p> <p>&nbsp;</p> <p>I've been calling the call centre daily trying to explain to them that I can not swipe my debit card is there is no funds in my account .... HOW can they charge me for merchants who banks late??? &nbsp;HOW CAN YOU CHARGE ME overlimited fees of R1300.00???? &nbsp;</p> <p>&nbsp;</p> <p>Spoke to Woodbridge branch ... Lady promised to call me back ... still waiting since Wednesday for a call.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 May 2016, 07:17
Official

Dear Mrs Tanya,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 918848.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: 087 *** (option one)