MR
Manape R

1 reviews | Active since Sept 2018

20 Sept 2018, 21:47

FNB taking money from my FNB account without warning.

FNB has adopted a style where they take money from your savings/ cheque account without warning and transfer it to your credit card or personal loan account. And they dont just take little money, they take a lot of money. Is this a new practice or it has always been there? I have been banking with FNB for 15 years and now i feel vulnerable and unsafe because i dont have a say about what happens to the money that is in my account during these tough economic times. I'd like to hear from people who went through similar situations..

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Sept 2018, 09:00
Official

Good Day Manape Rapudi ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***