FNB takes too long to resolve Hello Peter complaints!!!

I am appalled at FNB's response to my complaint on the 17th May 2022.

After expressing my dissatisfaction with the Debt Review dept, I was promised that someone will reconcile the account and revert to me. Well, it's been 3 weeks now and to date nothing has been done. This isn't the service that I expect from a bank that supposedly puts their customers first.

FNB, please get back to me!