TP
Tshepo P
1 reviews | Active since Nov 2022
14 Mar 2023, 12:22
FNB takes people for a ride... I want to use harsh words
I am not sure what to say anymore about the bank. Clearly they only care about money and not the clients they serve. Last week I was promised a settlement by the bank and I agreed to it. Was made to fill in papers of which I did. As in like most of the time, I am talking to myself when I send messages to FNB. No one is responding to my mails.
Can somebody at the bank let me know what is happening with my matter.
Herewith is my reference number: ***. I was assisted by Ms. Nompumelelo Mgumundu.
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Tshepo P's updateReviewer Update
16 Mar 2023, 11:30The service from FNB is just nonsense. I dont think they have the right people in Customer service. Dispute issues are handled like they are a joke. Clients are not taken seriously. How can I wait for a deposit from last week Thursday to date. The response that I get is that my banking details were being verified. What is the point of asking a client to go and get a bank confirmation letter from the bank if you can do the service yourself.
I am not recommending this bank to anyone. I am disappointed by the service. And I am still going to write about FNB to check how many people went through what I went thru. You might find that the bank owes people millions if not billions of monies that they just ran out of patience of claiming and left it there. This issue of the bank keeping people s monies must also be raised with the ombudsman. I am going to create a page so that people who went through this problem must vent out, and so that we can also build a case against this bank. Enough is enough.
My ref number: ***
I am not recommending this bank to anyone. I am disappointed by the service. And I am still going to write about FNB to check how many people went through what I went thru. You might find that the bank owes people millions if not billions of monies that they just ran out of patience of claiming and left it there. This issue of the bank keeping people s monies must also be raised with the ombudsman. I am going to create a page so that people who went through this problem must vent out, and so that we can also build a case against this bank. Enough is enough.
My ref number: ***
TP
Tshepo P's update16 Mar 2023, 11:30
Reviewer Update
The service from FNB is just nonsense. I dont think they have the right people in Customer service. Dispute issues are handled like they are a joke. Clients are not taken seriously. How can I wait for a deposit from last week Thursday to date. The response that I get is that my banking details were being verified. What is the point of asking a client to go and get a bank confirmation letter from the bank if you can do the service yourself.
I am not recommending this bank to anyone. I am disappointed by the service. And I am still going to write about FNB to check how many people went through what I went thru. You might find that the bank owes people millions if not billions of monies that they just ran out of patience of claiming and left it there. This issue of the bank keeping people s monies must also be raised with the ombudsman. I am going to create a page so that people who went through this problem must vent out, and so that we can also build a case against this bank. Enough is enough.
My ref number: ***
I am not recommending this bank to anyone. I am disappointed by the service. And I am still going to write about FNB to check how many people went through what I went thru. You might find that the bank owes people millions if not billions of monies that they just ran out of patience of claiming and left it there. This issue of the bank keeping people s monies must also be raised with the ombudsman. I am going to create a page so that people who went through this problem must vent out, and so that we can also build a case against this bank. Enough is enough.
My ref number: ***