TS
Taahir S

1 reviews | Active since Jun 2015

29 Jun 2015, 19:01

FNB takes my money.

Deposited cash at Groblersdal atm 25/06 /2015 in Groblersdal. To date the funds have still not reflected in my account. I've been intouch with the branch Manger Derrick Singh who keeps passing the buck on and says he can do nothing about it. It's been 5days now and I get no feedback from FNB or the branch manager. I have to keep calling to check and nothing is being done about it. No reply to my emails either I have proof of the amount deposited.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jun 2015, 08:29
Official
Hello Taahirsaley,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 712634.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)