FNB TAKES ADVANTAGE OF CLIENTS DURING PANDEMIC

I am so disgusted with FNB's "service delivery". I have tried to send my documents through for the COVID relief over 50 times, only for the Page to state "ERROR". I then call for assistance only to be hung up on, transferred to a line with no one at the other end, and when I finally spoke to someone, the consultant had THE worst attitude and hung up. I am trying again today, only for it to not work AGAIN. I sent my forms via email, and have received no feedback whatsoever. Debit orders have been taking my last bit of money I had, due to FNB's lack of efficiency.

There were days where my family had NO food or electricity because FNB TOOK MY LAST BIT OF MONEY DURING A PANDEMIC.

Have a consultant phone me ASAP before I take matters further.

After I am assisted, I would also like to be assisted with moving to another bank, as I am DONE WITH FNB.