MB
Matt B

1 reviews | Active since Jan 2018

14 Nov 2018, 14:23

FNB & Takealot get your sh*t straight!!!

I have been waiting for a delivery of my credit card for weeks now!!! I tried contacting Takealot as well as FNB but - no one is bothering to take action or reply to to my communication. Sort this out!! I'm sick of begging for action here!!!

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Nov 2018, 15:08
Official
Good Day Matt  
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***

MB
Matt B's update15 Nov 2018, 11:19
Reviewer Update
I have received a call to acknowledge my query but - no definite resolution or conclusion regarding my delivery. Please resolve.