FNB Takealot Deliveries Not Answering :(

Good Day FNB and Takealot Deliveries

I am very disappointed about the level of service or rather lack of at takealot services.

I recently opened a business account with FNB and they told me that my card will be delivered. Next thing I get an sms that says “FNB:-) Takealot Delivery Team is trying to contact you. Call ********** 500 to confirm delivery details of the FNB Business Cheque. Ref ********** 4239”

I’ve been calling is ********** 500 for the past days and all I get is annoying music for hours until I run out of airtime.. Please assist me with this. It’s frustrating