MD
Mpho D
1 reviews | Active since Jan 2019
12 Feb 2019, 15:52
FNB & Takealot are Lazy,*********** and Unprofessional
I ordered a card 8 days ago and i have not received the card as i am writing this review, FNB & Take alot are the worst service providers. Lazy,*********** and unprofessional are the words to describe them. How can i wait for over 10 days for a card, whereas i am an existing client. It is sickening to receive this kind of service when you are paying.
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
12 Feb 2019, 16:32Good Day Mpho Dilebo
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply12 Feb 2019, 16:32
Official
Good Day Mpho Dilebo
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
MD
Mpho D's updateReviewer Update
14 Feb 2019, 12:33Today is the 11th Day, and i am still waiting for my card, i have called FNB and Takealot. No one seems to know where the card is, and now i am being told that i must order a new card which will probably take another 100 years to get to me , whereas takealot had confirmed and scheduled delivery for the 12th of Feb 2019. FNB has failed me and it has showed me that i am not valued as a customer. How do i escalate the matter.
MD
Mpho D's update14 Feb 2019, 12:33
Reviewer Update
Today is the 11th Day, and i am still waiting for my card, i have called FNB and Takealot. No one seems to know where the card is, and now i am being told that i must order a new card which will probably take another 100 years to get to me , whereas takealot had confirmed and scheduled delivery for the 12th of Feb 2019. FNB has failed me and it has showed me that i am not valued as a customer. How do i escalate the matter.