FNB take my money in ERROR and refuse to pay back

*** logged beginning of October 2015.<br> <br> I opened my FNB account 4 years ago, flat rate charge for platinum account holders. I took out a petrol card which is accompanied by (what they call Free) road side assistance. Then these clever charlies add a road side assistance to my cheque account (which I never picked up). <br> <br> So essentially I have it free with the petrol card, they charge me for it on my cheque account for 4 years (their error). When I finally picked the issue up, I app**** for credit for these funds which were taken in error and I get told yesterday that FNB will only credit half of the full amount. I have never used the service, why would I take out 2 x roadside covers. This is an administrative issue in my opinion and I believe waiting for 40 days for an answer is unaceptable.<br> <br> This in my opinion is considered theft. They flex their muscles thinking they will walk all over their customer and I will just give up. Pay back what is mine or I will go to the SAP and open a case of theft for a measley R173. Try me.