FNB. Tag line- How can we ***** you?

My contract on the FNB connect device came to an end last year November. I've completely paid off the device and have a text message from FNB telling me how this contract is over. Great right, No.

This is the THIRD month, FNB debits my account for money I do not owe for a service they told me will no longer be rendered to me.

I've now since moved to a better thinking network provider, however; at 23:50 I receive a note that I've been soft locked and that money was debited.

Now FNB knows good and well that my salary is in my ACCOUNT on the 28th because they host it for me.

I'm defeated by these people. Not helpful. Just purely frustrating and largely harmful.

*Sigh*