1 reviews | Active since Feb 2018
FNB Systems Offline & Pathetic Offers
I wanted to switch to FNB and was disgusted at what I was being offered. They expected me to switch to them after offering me a credit limit that was 30% less than what my current bank initially accredited me with, yet here I was, 3 promotions and 2 increases later, with a pathetic attempt to persuade me into switching to FNB.
Wasted almost a week of my working time due to their systems being 'OFFLINE'.
The opening day, OPENING DAY, at Gateway and their systems were offline.
I was contacted a few weeks later only to discover that they are trying to get me to switch to FNB with the same bull**** offer I initially declined.
Worst service I have ever received from the banking industry.
Hello Tashiel ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Tashiel ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
