1 reviews | Active since Oct 2012
FNB Systems are outdated. Time to switch to another bank
<p>Hi,</p> <p>I have made a online payment yesterday around 5PM and I called them immediately to stop the payment and as per FNB this is not possible. I wander how this is not possible. Because the amount will only reflect in recepient account only day after next day. With the technologies we having these days. FNB is not upgrading their systems. I think this is the time to switch to another bank.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)