FNB SYSTEMS AND PRIVATE WEALTH FAIL

<p>On 7 September 2016 I submitted a home loan application to the 4 major SA banks via Ooba. FNB received the initial paperwork at this time. FNB had taken no action to process the loan application by 19 September 2016. The week before, Wednesday 14 September 2016, I had met with Divakar (Private Wealth Banker) to inform him of my application and my reservations in terms of FNB's systems and processes to service their clients. Strangely enough all the banks received the same paperwork, but FNB received a visit from me explaining my finance request. On 19 September 2016 Divakar requested the application to be transferred to him. By Thursday 22 September 2016 Standard Bank approves the home loan in principle. On Friday 23 September 2016 I have to email Divakar a copy of the Standard Bank approval in principle and call him to ask what FNB is doing to process my application. The answer to the best of my understanding ... NOTHING HAS BEEN DONE BY FNB SINCE 7 SEPTEMBER 2016. </p>