PD
Phumzile D

1 reviews | Active since Mar 2018

03 Jan 2019, 10:41

fnb system is slow

good morning i went to carlswald fnb they were very helpful. i went totake a loan for R15000.00 and they said it was approve but till today i have not receive the money or a agreement. ive been calling the customer care line since 8am no luck. can somebody call me back.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jan 2019, 16:06
Official
Good Day Ms. Dlamini,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Firdoze Khan
Hello Peter Complaints Team
*** (option one)