FNB System Errors giving info to incorrect peop

I just opened a new email address at mweb and started getting all personal OTP emails from FNB with regards to one of their clients. I phoned the bank's help desk to inform them that I was receiving someone else's emails and that it was not intended to come to me. The person asked me to forward the email for investigation and based on the support number was able to track the account. He then told me that the person did not have an email on record and he could do nothing about this. I asked him to forward my query to his technical department to investigate why other people are getting their clients OTP details. This person told me that that was not his department and could not deal with it and he could not assist me.<br> So the bottom line is FNB workers and bank do not care about security of their clients money, records and information!!! We get informed through media on how they care about our infomation but will not deal with system errors that are pointed out. <br> All I asked was for them to forward the incorrect emails to the department that can fix this - AND THEY REFUSED TO DO THIS AS IT IS NOT PART OF THEIR JOB/DEPARTMENT