FNB switching incompetence + unauthorized payments

I opened my FNB platinum cheque and credit card account at the end of March. I have been depositing funds and transacting happily while the bank was meant to be processing my debt switch to move my substantial credit card debt from ABSA and Standard Bank over to FNB. I say \substantial"because the fact that they will be inheriting solid fixed income for a while should've spurred them on to get this done. To date nothing has been done and zero communication has been received. <br> <br> I have been phoning their call centre for weeks now"