RH
Renaldo H

1 reviews | Active since Nov 2017

20 Nov 2017, 14:19

FNB Switch

Be prepared when you switch to FNB the credit card division takes forever to finalize and also never revert back to you. I have been stuck without a credit card for a month after closing my previous bank credit card. Best of all I have a flawless credit record and nobody at FNB can explain why it is still not finalized!!! Starting to regret the switch already...

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Nov 2017, 14:39
Official

Hello Renaldo Hickman,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)