1 reviews | Active since Mar 2012
FNB Switch
<p>Since if app**** to switch to FNB I've been having issues (when I app**** no one phoned me back after the two business days - Reference No: C9CLIKV2, had to leave a message on Facebook for assistance).<br />Last week I received my credit card, yesterday finally I received my cheuqe card. I am unable to activate any of my cards due to documentation (yet all documentation was provided, sent via email and given to courier).<br />I wanted to have this resolved before the end of the month so I could change my salary (salary was paid in to my old account today).<br />I've also asked if someone can assist me with changing my debit orders and getting my internet banking online this also hasn't been attended to (calls has been logged).<br />Can you please assist to have this resolved asap, otherwise I'll just stick with my current bank.<br /> </p> <p>Reference number is CAS- ********** -K0J1T4 <br />Reference No: C9CLIKV2<br />Reference number is: ********** Q</p>
Good Day Mr Jacobs,
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Best regards,
Good Day Mr Jacobs,
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Best regards,
