FNB Suspends my PayPal account leaving me without money

I am a freelancer and am paid via Paypal. This morning I tried to transfer my funds and received an error message stating that my Paypal account has been suspended. Apparently, someone by the name of Zanele did this without so much as sending me an email or sms to let me know that there is a problem.

After contacting the Paypal helpdesk thrice, and, also visiting a branch, I am still to recieve a call back or any further information. My account remains suspended and the PayPal team don't seem to know what they are doing. This is not funny. How am I supposed to put food on the table when I am unable to withdraw my money. NO ONE seems to give a sheet, they simply just say "I have escalated your query to the manager" they will call you back. I WANT A RESPONSE BY 4 PM OTHERWISE **** IS GOING TO GET REAL